Peña-Casas R. and Ghailani D.
DIGIQU@LPUB Policy Brief
DIGIQU@LPUB project. OSE Working Paper Series, Briefing Paper No. 16, September 2023, 17p.
Job quality
The case of electricity production and supply, hospital, and public administration sectors
Peña-Casas R. and Ghailani D.
DIGIQU@LPUB project. OSE Working Paper Series, Research Paper No. 61, September 2023, 156p.
Owczarek D. and Pańków M.
DIGIQU@LPUB project, OSE Working Paper Series, Research Paper No. 51, April 2023, 48p.
DIGIQU@LPUB Policy Brief
Peña-Casas R. et Ghailani D.
DIGIQU@LPUB Policy Brief, OSE Working Paper Series, Briefing Paper N° 18, septembre 2023, 18p.
Statistical Annex
Peña-Casas R. and Ghailani D.
DIGIQU@LPUB project. OSE Working Paper Series, Research Paper No. 62, September 2023, 77p.
The case of homecare and employment service workers
Peña-Casas R., Ghailani D. and Coster S.
Final Report. European Social Observatory (OSE) and European Public Service Union (EPSU), 41p.
Peña-Casas R., Ghailani D. et Coster S.
in Vanhercke B., Ghailani D. and Sabato S. (eds.), Social Policy in the European Union: State of Play 2018, Brussels: European Trade Union Institute (ETUI) and European Social Observatory (OSE), pp. 117-133.
The European Social Observatory successfully secured the two-year (2021-2023) European research project on the 'Impact of digitalisation on job quality and social dialogue in the public services' (DIGIQU@LPUB). The project is funded through the European Commission budget line 'Improving expertise in the field of industrial relations' (VP/2020/004).
What is the concrete impact of the increased use of ICTs in public services on the content and quality of jobs? This is the central question of the research project that the OSE has just begun for the European Federation of Public Services (EPSU). After reviewing the literature and carrying out targeted interviews with sectorial EPSU delegates, the project will focus on reporting the perceptions of workers themselves about the positive and negative effects of ICT on their work.
What is the concrete impact of the increased use of ICTs in public services on the content and quality of jobs? This is the central question of the research project that the OSE has just begun for the European Federation of Public Services (EPSU). After reviewing the literature and carrying out targeted interviews with sectorial EPSU delegates, the project will focus on reporting the perceptions of workers themselves about the positive and negative effects of ICT on their work.